British Airways hack: Credit card details of 380000 stolen

British Airways breach sees hackers take-off with customers' payment details

Data security expert Trevor Reschke said that like any website which sees large volumes of card transactions, British Airways was a ripe target for hackers.

The BA breach occured between 21 August and 5 September, with personal and financial details of customers making bookings on ba.com and the airline's app compromised.

British Airways is investigating the theft of customer data from its website and its application for mobile phones at an intensive pace. British Airways is contacting customers who were affected, recommending that they get in touch with their bank or credit card company.

Police and other "relevant authorities" are working to investigate the hack, the airline said.

Speaking on the BBC, Alex Cruz, BA's chairman and chief executive, said: "There was a very sophisticated, malicious criminal attack on our website".

While the data didn't include travel or passport details, around 380,000 card payments had been compromised, it said. Those contacted by BA should change their online passwords immediately and monitor the account or statements of the card used to make their travel purchase.

"Collectively, this is a blow to our privacy and British Airways joins a growing list of organisations that have faced a knock down punch".

The National Crime Agency said: "We are aware of reports of a data breach affecting British Airways and are working with partners to assess the best course of action". BA claims it did not store CVV numbers-that's banned under worldwide standards, the BBC points out-so card details were probably "intercepted, rather than harvested from a BA database". Back in July, BA formally apologized after dozens of flights were canceled, and in June, 2,000 British Airways passengers had their tickets canceled because the ticket prices were too low.

A British Airways Boeing 777 takes off from San Francisco International Airport on October 23, 2016.

The hack comes just over a year after a power outage forced the company to cancel around 700 flights from London's two biggest airport in May 2017.

Speaking to Sky News, he said the online vulnerability had now been fixed after it was discovered on Wednesday, and indicated compensation could be a possibility for anyone who had lost money.

Following the breach, one consultant said there needed to be "more consistency in security and app performance in the airline industry".

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